Northwest MedStar offers a rural and job site registration program as a way to ensure a rapid response to your emergency. When you register with the program, your location (including a diagram of your property, the nearest landing zone and any obstructions) is kept on file in our Communications Center, along with information regarding any pre-existing medical conditions that could affect your treatment. We also make note of the nearest emergency medical service (EMS) provider, who is contacted immediately.

Please note: This service is not intended as a bypass or alternate to your local 911 system; it should be considered a supplemental service that helps the flight team and local EMS providers locate you quickly and safely in a life-threatening situation.

To Register:
Download and fill out the form(s) below and return to our Communication Center. If you have any questions, or would like more information about the program, please call (800) 422-2440.

• Rural Registration Form
• Job Site Registration Form

Emergencies that warrant immediate care and transportation include:

• Chest pain or other symptoms of heart attack
• Head injury with changes in level of consciousness
• Difficulty in breathing
• Back or neck injuries with loss of sensation or movement
• Severe burns
• Trauma to the chest or abdomen
• Fractures of the upper arm or leg, or amputation of limbs
• Imminent birth
• Any problem thought to be life threatening

When you call MedStar in an emergency, please be ready to provide the following information:

• That you are registered in the rural and job site registration program
• The nature of injury or illness
• The patient's name and the phone number you are calling from
• Weather conditions
• Any hazards near the landing zone (including antennas, trees, wires, livestock)
• VHF or UHF radio frequency, if applicable