Northwest MedStar works with pilots employed by Metro Aviation who are highly trained professionals averaging 300 flight hours per year. They must have a minimum of 2,500 hours of commercial flight time to be eligible for hire, and routinely undergo safety reviews, such as monthly instrument
trainings and at least three check rides each year.
Metro's 22 helicopter and airplane pilots working at Northwest MedStar meet monthly to discuss safety issues. For example, they are trained and certified to use night vision goggles, and adhere to strict protocol regarding high winds, icy conditions or visibility restrictions.
Northwest MedStar utilizes Metro Aviation to provide air transportation services, including the pilots and mechanics who fly and maintain our aircraft. Based in Shreveport Louisiana, Metro has supported air medical transport operations throughout the United States since 1982 and pledges a mission to always provide exemplary service, safety and leadership in the industry. FAA-certified services provided by Metro Aviation include:
- Airframe modification, inspection, maintenance and repair
- Engine inspection, maintenance, repair, and overhaul service
- Avionics installation and repair